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Power SkillsPersonal Effectiveness & Self-LeadershipPESL-003 100% HRDF claimable
Emotional Intelligence at Work
Emotional Intelligence (EQ) is a critical workplace capability that supports how individuals manage themselves, interact with others, and perform under pressure. Strengthen self-awareness, self-management, empathy, and interpersonal effectiveness to improve performance, teamwork, and workplace wellbeing.
1 DayPEOPLElogy
What you'll learn
- Increase self-awareness of emotions and triggers
- Regulate emotions effectively in workplace situations
- Understand and respond appropriately to others' emotions
- Build stronger professional relationships
- Handle stress, conflict, and pressure with greater composure
Course modules (4)
01Self-awareness of emotions and triggers
02Regulating emotions in workplace situations
03Empathy and reading others' emotional cues
04Building professional relationships through EQ