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Power SkillsCritical Thinking & Problem SolvingCTPS-001 100% HRDF claimable
Problem-Solving & Decision-Making
Develop structured problem-solving and sound decision-making skills to approach workplace challenges more logically, confidently, and effectively. Define problems clearly, analyse root causes, and make defensible decisions.
2 DaysPEOPLElogy
What you'll learn
- Define and analyse problems clearly — distinguish symptoms from root causes
- Generate and evaluate solution options systematically
- Make informed decisions using structured approaches
- Review decisions and learn from outcomes
Course modules (6)
01Defining problems vs. symptoms
02Root-cause analysis techniques
03Generating and evaluating solution options
04Structured decision-making frameworks
05Reviewing decisions and learning from outcomes
06Applied workplace case studies